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Steelton, PA


Share Our Purpose.  Be Yourself.  Feel Valued.


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.


About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit and join American Water on LinkedInFacebookTwitter and Instagram.




Primary Role

To have active involvement in and make process control decisions associated with the operation and maintenance of water purification systems and related wastewater processes.

Position Responsibilities

  • Operate, maintain, control, and perform routine repair of plant equipment including preventive maintenance duties.
  • Establish, maintain, and control flow through the water treatment process and into and within the distribution system.
  • Maintain process control through the water treatment and wastewater processes including the establishment, maintenance, calibration, and adjustment of chemical feed rates necessary to optimize the process operation. Calibrate instrumentation and equipment to maintain proper operation.
  • Monitor the water treatment plant and water distribution system and make adjustments as necessary to control their operation.
  • Maintain all necessary records.
  • Perform water quality sampling, testing, and analysis to determine compliance with federal, state, and PAWC’s standards.
  • Loading, unloading, handling, placing into storage and batching water treatment plant chemicals. Order chemicals and maintain chemical inventory.
  • Operate and maintain raw water facilities including source of supply, transmission and pumping facilities.
  • Perform general maintenance/cleaning duties at water treatment plant and related facilities.
  • Any other duties that are assigned.

Abilities Needed

  • Ability to report to work 24 hours a day, 7 days a week, 365 days a year as needed for calls-out and overtime.
  • Knowledge and ability to understand the water treatment processes, basic scientific concepts and water quality standards and regulation, Company procedures and basic mechanical and automated control systems.
  • Water Works Operator certificate (Class B, Type 1) or ability to obtain in the time required by the PAWC Personnel Policy.
  • Ability to communicate in an effective manner both oral and written with the public and Company personnel. Read and understand instructions, safety rules, etc. and comply with company policies including the attendance and safety policies.
  • Ability to perform mathematical calculations to be able to calculate dosages, surface areas, volumes, weights, measures and algebraic formulas.
  • Mechanical ability sufficient to operate pumps, valves, motors, and other mechanical equipment related to plant operation and maintenance.
  • Knowledge of computers.

Required Education/License

  • High School graduate or state recognized education equivalency certificate.
  • College course work and/or degree in biology, chemistry, environmental science, or engineering curriculum are desired.
  • Must possess a valid PA driver’s license.
  • Attend continuing education as needed for Operator certification renewal.

Environmental Conditions/Physical Abilities

  • Physical fitness- capable of lifting and/or carrying 50 lbs. or more on a frequent basis.
  • Walking up and down stairs.
  • Working in confined areas.
  • Ability to wear a respirator.
  • Environmental conditions including contact with water, chemicals, fumes, odors, and dust as a result of working with and handling potentially hazardous water treatment and laboratory chemicals.
  • Minimum exposure to inclement weather mostly of short duration.


Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results


Please apply online at:


Join American Water…We Keep Life Flowing


American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicantsbased on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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