Facility Operator I


Are you looking for a fantastic career at Aqua? We have a great opportunity for a Facility Operator located in Roaring Creek. We are seeking experienced water/ wastewater operators. This role is under the direction of the Area Supervisor and will be perform a variety of activities to support the operation of water production facilities, wastewater treatment facilities, lift stations, booster stations, distribution systems, and the wastewater collection system.


Maintains water production and distribution equipment such as hydrants and service lines.
Maintains equipment at the assigned water and wastewater treatment facilities and lift stations. Performs routine and preventative maintenance.
Operates remote water and wastewater systems located within the Roaring Creek Division. Monitors operations including using SCADA.
Ensures water and wastewater systems comply with regulatory policies, procedures and rules and prepares reports for the RC remote sites.
Completes customer service work orders and locate tickets. Updates and maintains appropriate system documentation of activities and closes work orders in the appropriate company system in accordance with departmental policies and procedures.
Monitors capital projects at remote sites.
Addresses complaints and resolves issues within the area of responsibility.
Responds to maintenance problems with appropriate action and understanding of process/ equipment alternatives, including troubleshooting operational problems and coordinating repairs with outside contractors and internal staff.
Maintains awareness of operational conditions and/or identifies pending issues/problems, and notifies management recommending an appropriate course of action.
Performs all tasks safely, professionally, and in accordance with all company policies and procedures as well as local, state and federal laws, rules, and guidelines.
Works closely with company employees and customers.
Attends training events and seminars to keep current with regulatory changes, become familiar with new technology, and keep current with Operator Continuing Education requirements.
Performs additional duties as assigned.


High School diploma or equivalent.
Minimum 2 years of field experience at a utility or related industry.
A valid U.S driver’s license ​
Must reside within 45 minutes of Shamokin, PA. ​
Must currently possess both a valid PA Class C or above Water AND a PA Class C or above Wastewater license.


Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal staff and external customers
Strong customer service skills as this position interacts with the public
Ability to work independently exercising knowledge, skill, and professionalism while making decisions affecting the treatment process.
Ability to understand computers/tablets and the basic operation of database, spreadsheet and work processing preferred.
Ability to operate a cell phone and tablet device to perform work activities
Ability to read, understand and accurately follow operating instructions both written and verbal
Ability to work well under pressure
Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment
A team player able to work effectively in a team fostered multi-tasking environment
Highly motivated and self-disciplined individual with the ability to work alone


May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and /or poor ventilation atmospheric conditions.
Ability to lift and carry up to 75 pounds. Completion of a lift assessment is required for employment
Working conditions may include travel to work sites of Essential Utilities and/or other constituents (if applicable).
This position is required to be on call 24 hours/7-days a week

Laurie Polter 610-645-1168 or [email protected]