Senior Manager, Water Quality | PWSA

Under general supervision of the Deputy Director, Production, directly responsible and accountable for the leadership and management of the safety and quality of the P.W.S.A.’s drinking water supply. The incumbent will manage water quality problems that arise from customers and special water users, and interact on a continual basis with federal, state and county regulatory agencies. Additionally, oversee safety and aesthetic quality of all drinking water provided to the City of Pittsburgh and to other communities purchasing water from the city, and interpret all chemical and microbiological data on river, treated, and distribution water.

• Manage multiple laboratory operations while ensuring that water meets or exceeds state and federal regulations.
• Facilitate PWSA’s initiatives for drinking water quality, including AWWA Partnership for Safe Water and Water Quality Committee meetings.
• Establish and communicate a clear water quality policy to meet a full range of optimization goals, including making simultaneous compliance a priority.
• Develop process control related special studies (i.e. jar testing, streaming current monitor, pilot plant, flushing, etc.) to manage and improve water treatment process and distribution.
• Develop, update and maintain Standard Operating Procedures to achieve water treatment and laboratory goals and objectives.
• Ensure the water's safety and quality by analyzing and integrating all laboratory results from the Authority lab and other sources, implementing Chapter 252 requirements concerning Microbiology from the PA State DEP; perform basic Microbiological Work including reports.
• Collaborate on the establishment of all treatment goals for the Aspinwall Water Treatment Plant, Highland Microfiltration Plant and distribution system.
• Oversee lead and copper and corrosion control compliance activities, including managing internal staff and consultants, coordinating with regulatory authorities, and timely reporting.
• Ensure the timely reporting of water quality data and special notices to regulatory authorities regarding drinking water quality, including 1-hour notices, Tier 1 - Boil Water Advisories, etc.
• Oversee the completion of the annual Consumer Confidence Report, operational, water quality and project reports.
• Monitor distribution pressure and water quality, coordinating field sampling, flushing, and low-pressure monitoring in partnership with Field Operations
• Resolve water quality problems by investigating treatment problems, identifying solutions, and communicating the solution to staff.
• Stay abreast of water quality issues, newly mandated microbiological and chemical parameters, etc. and recommending and implementing methodology updates.
• Provide support and development to staff through performance management, coaching, training, motivation, and discipline.
• Manage area of responsibility in strict accordance with applicable laws, regulations and established policy including union agreements to ensure fair and standardized treatment of employees.
• Performs other related tasks as assigned or required.

• Extensive theoretical and laboratory background in analytical chemistry and microbiology.
• Detailed knowledge of water treatment procedures is required.
• Ability to use computerized data storage and handling procedures due to large amounts of water quality and treatment data generated in the laboratory.
• Considerable knowledge of pertinent Federal and State regulations.
• Considerable knowledge in instrumental and wet chemical analyses to promote development of better analytical methods.
• Knowledge of the regulated water treatment and applicable regulations within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water business.
• Ability to communicate effectively with all levels of staff, including external vendors, customers, and regulators.
• Ability to train, develop, and mentor personnel in proper operations integrity (quality, environment, reliability, health, safety, security, etc.).

The following requirements list the minimum education/training/experience required to qualify for this job. An equivalent combination of education and/or experience may be accepted.
• Bachelor of Science degree in chemistry, engineering, environmental studies, or related course of study.
• Eight (8) years of demonstrated experience, including two years of managerial experience.
• Pennsylvania Water Treatment Certification and Pennsylvania Laboratory Supervisor Certification preferred.

• Applicant must present an up-to-date COVID-19 vaccination at the time of application or prior to commencement of work (subject to applicable law including the Americans with Disabilities Act (ADA) and Title VII of the Civil Rights Act of 1964 reasonable accommodation requirements).
• Applicant must present a current, valid Class C (Class 1) Motor Vehicle Operator’s License at the time of application or prior to appointment. A valid driver’s license must be maintained throughout employment.
• Applicant must have permanent residency within one of the following Pennsylvania counties at the time of appointment and remain a resident within one of the noted counties throughout employment with the PWSA: Allegheny, Armstrong, Beaver, Butler, Fayette, Greene, Lawrence, Indiana, Washington, and Westmoreland.

Will directly supervise Water Quality Manager, Lab Manager, Water Quality Data Manager, and Special Projects Coordinator / Will receive supervision directly from the Deputy Director, Production.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The physical demands consist of walking, climbing stairs, finger movements including fine dexterity and coordination, hearing conversation, seeing near and far, and speaking clearly.
• Frequently bending, stooping, repetitive leg and arm movements, lifting up to 25 lbs.

• While performing the duties of this job, the employee is regularly exposed to a moderate or quiet noise level in the office work environment.
• Subject to remain on duty beyond normal hours or during emergency situations or other extensive periods.

Employment may be contingent upon the results of a post-offer (initial employment or promotion) physical examination performed by the Authority's examining physician.

Employment may be contingent upon the results of a post-offer (initial employment or promotion) drug screening. Continued employment may be subject to drug, and alcohol testing conducted without advance notice and without individualized suspicion.

• Ability to successfully pass a thorough investigation consisting of a criminal history check, verification of prior employment and performance, reference, and credentials checks, and in some cases credit history.
• Applicants are subject to a System for Award Management (SAM) or any successor system search as maintained by the General Services Administration (GSA) to ensure compliance with federal procurement and non-procurement programs.

Applications: You may be considered for other available positions based on qualifications provided on your employment application. If you have questions regarding your application, please contact the Human Resources Department at:

PWSA Human Resources Department
1200 Penn Avenue
Pittsburgh, PA 15222
[email protected]

An Equal Opportunity Employer: The Pittsburgh Water and Sewer Authority (PWSA) is proud to be an Equal Employment Opportunity Employer. We do not discriminate based on any legally protected statuses, including, but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, marital or family status, disability, gender, gender identity or expression, pregnancy status, or veteran status. PWSA is committed to providing candidates with reasonable accommodations for those with disabilities during our recruiting process; if you need assistance, please contact us at [email protected] or 412-225-8800.

Position: Senior Manager, Water Quality
Division: Water Treatment Plant
Salary: $110,000-$130,000
FLSA: Exempt
Application Deadline: Until Filled
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