Senior Superintendent, Field Operations (Construction/Capital)--Scranton, PA

Are you looking to advance your career and work with a well-established Utility Company in Northeast, PA? Pennsylvania American Water has an opening for a Senior Superintendent, Field Operations focused on Construction, Capital, and Valve Maintenance programs. You will work with both internal and external customers/contractors to aid in our capital improvement programs which will include main & pipe replacement project, monitoring budgets, regulations, and safety.

American Water offers a competitive salary & benefits package including bonus, 401k with company match, medical, dental, vision, & prescription drug insurances! Apply today!

Primary Role

Responsible for directing the day-to-day management, development and operation of the production/ treatment or the distribution and metering of water and/or wastewater operations for the Company.

This position will be responsible for DSIC Construction projects in Northeastern, PA, coordinating with contractors, municipalities, other utilities, and departments in American Water; oversee inventory management, M/C Technicians, Valve Maintenance program, Mark out program, and Company Inspectors for Wilkes-Barre/Scranton (Water) .

Key Accountabilities

Prepare and control local construction, operations, and maintenance within established budget limitations. (
Be the lead in establishing and managing personal relationships and rapports with political, civic and key stakeholders within area of responsibility. Be interface with regulatory entities and represent company positions as regulatory proceedings and hearings.
Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets.
Manage the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas.
Implement effective reporting processes.
Provide analysis and support to Superintendent with information required for various reports, budgets, and business plans. Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. Support Directors and local operational managers in ensuring effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce. Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and nonregulated markets. Work collaboratively with other functional leads to mitigate business risks. (Work order completion, unaccounted for water).
Implement effective communications at all levels of our operations.
Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.


Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business.
Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas.



Minimum Four (4) to Six (6) years supervisory experience in water works or related field.


Bachelors or equivalent experience


State license preferred. Must possess valid drivers license.
Certifications/Training in Safety preferred
Travel Requirements

Local and occasional regional travel

Work Environment:

Indoor and outdoor environment. 24/7 operations.
May be required to respond to emergency call-outs.

Physical/Cognitive Requirements:

Ability to sit, stand, bend, and walk for long periods of time.
Lift minimum 25lbs.
Occassional hands on work required.


Prioritizes & Role Models Safety
Develops Talent
Plans, Aligns, & Directs
Drives Engagement
Decision Quality