Workforce Development Manager | Pittsburgh Water and Sewer Authority (PWSA)

Under limited supervision of the Director, Human Resources, this position will be responsible for the development and management of the workforce development program. The program will include advancing and strengthening strategies and relationships with business/industry leaders to address workforce needs and provide training and skill development for unemployed/underemployed persons. The incumbent will work with stakeholders to identify employment opportunities and manage the provisions of job readiness training, as well as identify and apply for funding/grant opportunities.

• Create, deliver, and manage internal workforce development plans and programs to create effective development solutions which meet the unique workforce needs of each department and are aligned with overall workforce projections and staffing plans.
• Create and manage a PWSA Workforce Development Committee which focuses on strategic discussions and planning to a) Develop a Diverse Talent Pipeline, b) Recruit from a Diverse Talent Pipeline, and c) Retain a Diverse Talent Network
• Partner with stakeholders to identify PWSA employment barriers and opportunities, and develop the curriculum, processes or programs to help applicants overcome barriers and succeed in employment.
• Research and apply for grant opportunities that would allow for sustainable talent pipeline programs.
• Develop, refine, and manage apprenticeships programs, in compliance with current union contracts and partnership with union locals, and internship programs supporting placement of trainees to develop diverse talent pipelines.
• Develop and manage appropriate evaluation and reporting processes to determine workforce development program success and effectiveness, and oversee the development of both community and business needs assessments to ensure alignment with business forecast and emerging skills requirements.
• Represent the Authority in the community by serving on task forces and relevant workforce development and/or economic development committees.
• Maintain and build relationships with internal staff, business and industry, governmental agencies, community organizations, and workforce development partners to ensure quality and relevance to programs.
• Manage budgets including developing budget proposals, justifying expenses, and monitoring expenditures.
• Research, identify and create new and effective strategies to ensure a solid pipeline for future hiring needs.
• Partner with HR team members to ensure effective, efficient, and aligned programs, processes, and procedures.
• Perform other related tasks as assigned or required.

Knowledge, Skills & Abilities:
• Strong background in program development, grant writing, and planning.
• Ability to work with diverse groups of stakeholders including neighborhood residents, community-based organization representatives, community leaders, public officials, business owners, and internal staff.
• Considerable knowledge of Federal and State employment laws.
• Knowledge and understanding of regional workforce need, with the ability to retain talent.
• Strong interpersonal and writing skills, highly organized with attention to detail, and the demonstrated capacity to manage multiple projects and meet deadlines.
• Considerable ability to prepare clear, concise, and comprehensive written documents.
• Proficient in Microsoft Office software including Word, Excel, and PowerPoint.

Education/Experience Requirements:
The following requirements list the minimum education/training/experience required to qualify for this job. An equivalent combination of education and/or experience may be accepted:
• Bachelor’s degree in Human Resources Management or a related field.
• Five years related experience within workforce development, program development, etc.
• Prefer certification as a Professional in Human Resources (PHR or SHRM-CP).

General Requirements: Applicant must present a current, valid Class C (Class 1) Motor Vehicle Operator’s License at the time of application or before appointment. A valid driver’s license must be maintained throughout employment. Applicant must present an up-to-date COVID-19 vaccination at the time of application or before the commencement of work (subject to applicable law including the Americans with Disabilities Act (ADA) and Title VII of the Civil Rights Act of 1964 reasonable accommodation requirements). Applicants are also subject to a System for Award Management (SAM) or any successor system search as maintained by the General Services Administration (GSA) to ensure compliance with federal procurement and non-procurement programs.

Residency Requirements: Applicant must have permanent residency in the City of Pittsburgh or one of the following thirty-six (36) surrounding communities at time of appointment and remain a permanent resident throughout employment with the PWSA :Aspinwall Borough, Baldwin Borough, Baldwin Township, Bellevue Borough, Brentwood Borough, Carnegie Borough, Castle Shannon, Borough City of Pittsburgh, Crafton Borough, Dormont Borough, Edgewood, Borough Etna, Borough Fox Chapel Borough, Greentree Borough, Homestead Borough, Ingram Borough, Kennedy Township, McKees Rocks Borough, Millvale Borough, Mt. Lebanon Municipality, Mt. Oliver Borough, Munhall Borough, O'Hara Township, Penn Hills Municipality, Reserve Township, Robinson Township, Ross Township, Rosslyn Farms Borough, Scott Township, Shaler Township, Sharpsburg Borough, Swissvale Borough, Thornburg, West Homestead Borough, West Mifflin Borough, Whitehall Borough, Wilkinsburg Borough.

Examination: A drug screen, background check, and/or physical may be required for appointment.

Physical Demands and Working Conditions:
• The physical demands consist of walking, climbing stairs, finger movements including fine dexterity and coordination, hearing conversation, seeing near and far, and speaking clearly.
• Frequently bending, stooping, repetitive leg and arm movements, lifting up to 25 lbs.
• While performing the duties of this job, the employee is regularly exposed to a moderate or quiet noise level in the office work environment.
• Subject to remain on duty beyond normal hours or during emergency situations or other extensive periods.

The physical demands are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applications: Please submit an online application on our website:

If you have questions regarding your application, please contact the Human Resources Department at:

PWSA Human Resources Department
1200 Penn Avenue
Pittsburgh, PA 15222
[email protected]

An Equal Opportunity Employer: The PWSA does not discriminate against anyone based on race, color, religion, ancestry, national origin, place of birth, sex, sexual orientation, family status, age, or non-disqualifying disability, or on any other basis protected by federal, state or local law.

Position: Workforce Development Manager
Division: Human Resources
Rate: $75,000 - $95,000
FLSA: Exempt
Application Deadline: Until Filled