Customer Privacy and Store Policies
PRWA Training Event Safety: The safety of our attendees is of utmost importance. Fully vaccinated Trainers and Attendees can choose not to wear masks. However, PRWA Training sites are private facilities with their own rules. PRWA is subject to their masking rules and Covid policies while using their facility. Some facilities have chosen to continue to mandate masks for all visitors (both vaccinated and non-vaccinated).
PRIVACY - Privacy and protection of your personal information is very important to us. All online store transactions are processed using our secure server. All digital access to websites and apps is performed securely protecting your personal information. Your information is shared with no one. The Android App associated with this website collects no user data.
CANCELLATIONS - If we cancel a training class, you will be refunded in full or given credit toward a future training depending upon the particular circumstance.
REFUNDS - Pennsylvania Rural Water Association grants refunds and / or will assess a charge for training seminar cancellations as stated below:
- To receive a 100% refund for a training seminar, all requests must be submitted in writing two weeks prior to the date of the training seminar. Requests can be emailed to [email protected], by fax to 814-353-9341, or by US mail to 138 West Bishop St, Bellefonte, PA 16823.
- A $35 administrative fee will be processed for all cancellations within 2 weeks of seminar.
- No refund will be given the day of or after the training seminar.
WEATHER - Regardless of weather conditions, PRWA Training Classes are always held as scheduled unless there is a state of emergency. Any exceptions will be noted at PRWA.COM.
SHIPPING - You are responsible for the return shipping cost of any returned merchandise unless we have made the error.
Again, the Android App associated with this website collects no user data. If you have any questions about our policies, please call PRWA at 800-653-7792.