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General Summary

Manage the daily tasks of the Collections & Distribution Team to maintain collection and distribution systems within the service area.

Essential Duties and Responsibilities

  • Repair and install distribution and collection system lines and appurtenances
  • Provide customer service such as, but not limited to;
    • Inspections
    • Servicing
    • Testing
  • Coordinate scheduling needs with C&D Team, office staff, and customers
  • Manage and respond to PA One Calls
  • Manage the C&D maintenance tasks within work order software
  • Manage and control departmental inventory
  • On-call rotation and emergency response
  • Manage specialized equipment scheduling and maintenance
  • Prepare departmental annual forecasting budget needs


  • Effective verbal, oral, and written communication
  • Basic knowledge of computer applications to retrieve and input data
  • Interpret water/wastewater plans and maps
  • Operate hand and power tools
  • Follow safety procedures and identify hazards
  • Work independently and exercise good time management along with the ability to prioritize projects
  • Frequently lift up to 60 lbs., stand and walk for long periods of time, along with bending, reaching, pushing, and pulling
  • Ability to inspect equipment, diagnose nature of problem, and take or suggest course of action
  • Ability to operate light, medium, and heavy equipment (preferred)
  • Analyze problems and develop a plan of action.
  • Manage time effectively and work independently, while remaining flexible in accordance with the demands of scheduling and team needs


  • Highschool diploma or equivalent
  • DEP Class E Water and Wastewater Certification
  • Valid PA driver’s license

Working Conditions

  • Duties may be performed in an office, or in an outdoor environment in a variety of weather conditions. Adherence to safety standards is required for work which is performed on and around a variety of potentially hazardous electrical or mechanical equipment, occasionally around hazardous substances.


The above statements are intended to describe the general nature and level of work being performed by a person assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required to perform the job.


PAY RANGE: $32-$35/hour based on experience

REPORTS TO: Operations Manager


DATE: May 2024

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